FAQ

Frequently Asked Questions

The questions patients, physicians and facilities ask us most about mobile ultrasound and x-ray, answered plainly.

Ultrasound sonographer, ProMed Mobile Imaging
Six questions, grouped by what you are trying to work out

Credentials

Who Performs and Reads Your Exam

All our technologists are Canadian-trained and certified. Each technologist must have at least 2 years experience and each must carry their own liability insurance. They must also submit to a criminal record check and multiple references.

All the radiologists reading and reporting the exams are Canadian-trained and certified through the College of Physicians and Surgeons.

Reports

How Results Reach Your Doctor

An electronic copy of the report is sent to the referring physician within 48 hours of the image being acquired. If there is an urgent finding at the time of the exam, the technologist on site will call the reporting radiologist, and the radiologist will get in touch with the referring physician as quickly as possible.

Yes — the x-ray and ultrasound images will be available for your doctor to look at through a secure province-wide e-health system (only physicians are able to log into this site).

Your Images and Data

Copies, Access and Security

For a fee, ProMed Mobile Imaging Inc. will provide you a data-stick with your images on it. The ultrasound images will be at their standard resolution and size (no compression, so no image quality loss).

Due to the very large size of digital x-ray images (they are surprisingly large), we can only provide you with reduced-resolution images. They will still look like standard x-ray images on your computer, but a radiologist would not be able to use them for reporting purposes due to the compression they would undergo (the computer screens that radiologists use typically run $20,000 – $35,000).

(And don’t worry — your original images are stored in full-size uncompressed format on our secured servers).

We use the latest in encryption software to ensure your images are securely stored on our firewalled secure servers. We use the same technology the hospitals and health regions use to keep your data safe.

Still Have a Question?

Ask it directly and we will answer, whether or not it leads to a booking.